Key Job Responsibilities :

• Oversee the entire Product Line Lifecycle: From product ideation, strategic planning, tactical initiatives, product vision, product strategy, product roadmap, product development and product go-to-market
• Creating a Product Strategy aligned with the goals and vision of the department. Supporting Enterprise business strategy formulation, planning, budgeting and forecasting
• Defines, Setup and execute strategy to secure & optimize Enterprise Business performance according to agreed business plan
• Coordinate and monitor Business & Operations plans inline with other units
• Design, execute and monitor all B2B customers value management initiatives to deliver expected growth inline with Company eCVM/Bi framework
• Handling the Recruitment & responsible for performance appraisals, problem resolution, and rewarding employees
• Responsible for product promotion and of core product functionalities
• Ensure consistent user experience and relevance of Enterprise products and services are in line with the market
• Ensure consistent user experience across OPCOs and relevance of Enterprise product and services are in line with the market
• Increase the profitability of already existing products as well as the development of new products for the business.
• Developing product requirements and roadmaps
• Responsible for making sure all the cross-functional collaboration is smooth and effective: Technology, Marketing, EBU, CUS, FIN, BRM, Legal, Audit &
• Regulatory teams
• Leading product managers and coordinating with Technology, Marketing, CUS and other departments

Strategy Development and Implementation :

• Lead the creation of the strategy in line with the overarching business goals and informed by the strategies designed at a CoE level
• Ensure effective implementation of the strategy by means of providing direction, structure, frameworks, models and roadmaps
• Define the standards for performance across various activities and identify the parameters for measurement of performances

Staff Leadership and Management :

• Build and manage a high performing function by providing leadership, role clarity, training and career development
• Ensure open communication channels with staff and implement change management interventions where necessary
• Provide definition of roles, responsibilities, individual goals and performance objectives for the team
• Set key performance indicators and provide regular performance feedback through a well-defined and implemented performance review program
• Develop and implement a training plan in order to build and develop skills within the team
• Encourage knowledge transfer through the implementation of a knowledge transfer plan
• Drive continuous improvement philosophy through the knowledge transfer plan
• Manage resources performance in accordance with HR policy and legislation where necessary
• Actively participate in leadership team and develop skills of own team
• Promote a ‘centric’ and ‘partnership approach’ to develop strong relationships with other working groups and ensure adherence to Group governance

Operational Delivery :

• Formulate Marketing products & services strategy in alignment to overall business strategy
• Ensure the Department focus on implementing and driving our Marketing strategy by providing guidance and leadership
• Develop product plans, project plans, product requirements and roadmaps
• Ensure Fintech Products design & experience
• Ensure profitability and continuous improvement
• Ensure investment returns
• Ensure the Department performance achievement.

Education / Business Degree :

• Minimum master’s degree in marketing, Commercial, IT, Telecommunications, or related fields
• Certifications in ICT preferable
• Fluent in English and French.

Training :

• Product lifecycle Management
• Brand management
• Digital Marketing skills
• Customer Experience management
• Customer Value Management essentials
• Business Intelligence essentials
• Business Planning fundamentals
• Certification in ICT related fields.

Work Experience :

Minimum 7 years work experience, including :

• Manager track record of 5 years in Multinational managing large team and various stakeholders
• Minimum 3 years in product development functions working with IT
• Operations Management experience in related industries
• Managing and leading a cross-functional team towards success, at least 2 years in relevant industries
• Strong experience in customer data to manage the day-to-day growth of the business
• Demonstrated experience in business strategy, planning and business case evaluation.

Knowledge :

• Ability to write comprehensive reports and communicate effectively with all levels of Senior Management
• Ability to establish policies, priorities to manage and evaluate projects
• Good understanding of the market needs and come up with innovative solutions through the business’s product
• Good understanding of accounting/financial standards and principles and ability to resolve basic financial and accounting problems
• Forecasting and budgeting
• Business case evaluation
• Very good knowledge and presentation skills using MS Excel, MS PowerPoint and other relevant software.

Skills :

• Proven ability to lead and coach a team towards success
• Excellent communication and presentation skills
• Strong determination to succeed
• Commercial acumen and negotiation
• Appetite for innovation and continuous improvement
• Proven ability to think outside the norm and present new ways of getting things done
• Multi-Tasking Skills: ability to comfortably deliver simultaneous and outstanding results to the customers and the shareholders
• Good analytical skills
• Proven track-record of being a team player.

Behavioral qualities :

• Strategy formulator & implementer
• Decisive problem solver
• Innovative value creator
• Culture and change champion
• Inspiring people Leader
• Relationship builder
• Results achiever
• Operationally astute
• Critical thinking
• Customer centricity.