Responsibilities :

HR Leadership & Support :

• Develop and implement national HR strategies, plans & budgets that support program objectives, and ensure full implementation of defined HR standards & good practices.
• Advise and support management staff on the full range of HR activities.
• Provide overall leadership to HR support staff.
• Conduct regular field trips to project offices to monitor and review human resource and administrative procedures and assist project staff, where appropriate.

Staffing & Recruitment :

• Develop & implement a recruitment plan that meets current and future program needs.
• Coordinate and support the recruitment and selection process for national staff.
• Coach and train staff involved in recruitment on best practices and equal opportunities.
• Coordinate the orientation/onboarding of new staff members.

HR Policies & Compliance :

• Administer HR policies including the establishment and maintenance of employee terms and conditions of service, salaries and benefits, employment contracts, leave records, etc.
• Review and benchmark remuneration and HR policies, and propose necessary adjustments or new policies to ensure the program remains competitive.
• Ensure complete and up-to-date employment documentation and confidential handling of employee information.
• Ensure compliance with all internal policies and procedures as well as external regulatory concerns and applicable labor laws.
• Advise and coach staff at all levels on issues related to legal compliance, disciplinary procedure, grievance, and conflict resolution procedures.

Employee Relations :

• Facilitate employee communication, ensuring regular open channels of internal communication, and support staff committees as necessary
• Provide employee services and counseling, and advise on resolving conflicts and major employee grievances.
• Advise on discipline and termination of staff, ensuring compliance with legal/labour law requirements.
• Ensure employee safety, welfare, wellness, and health.

Learning & Development, and Performance Management :

• Assess the learning and development needs of program staff and develop a program-wide learning and development strategy.
• Identify career growth and development opportunities for high-potential staff, and facilitate management & leadership development initiatives.
• Conduct evaluations and impact assessments of program-wide learning initiatives.
• Manage and develop the staff performance management process.

General HR Issues :

• Attend and participate in relevant inter-agency coordination meetings.
• Develop and implement an effective HR database and reporting system.
• Ensure timely reporting and responsiveness to requests for information & support.
• Overall responsibility for office administration, including reception, facility security, and upkeep, as well as office planning.
• Ensure proper planning and preparation in respect of departing staff, including succession planning, facilitated handover of duties, payment of terminal dues, exit interviews etc.

• Bachelors Degree in HR management, Organization Development, or any social sciences-related field,
• 10-12 years experience in human resource management, with at least 3 years experience in a senior leadership position,
• Knowledge of national labor laws, employment regulations & practices,
• Experience working with HRIS, performance management systems, remuneration systems,
• Excellent organization and collaboration skills, with demonstrated success working in a team environment,
• Integrity, objectivity, and the ability to gain the trust and respect of peers and senior stakeholders,
• Sound judgment, a broad view, drive, enthusiasm, and a passion for people development,
• Strong written and verbal communication skills, consulting skills, and ability to communicate at multiple levels in an organization,
• Fluency in English & French, or at least working proficiency in both languages,
• Culturally astute, respectful, and tolerant,
• Willingness to travel regularly to field offices, with occasional international travel.