Major Responsibilities :

• Represent Program and Grants staff and their system needs on the Integra project, regularly liaising with Deputy Directors of Programs, Program and Grants Coordinators.
• Support deployment tasks related to Program and Grants functional areas, including data cleanup and migration from OTIS (the IRC’s grant management application), security role mapping, and developing guidance notes and other deployment-stage communications.
• Support Program and Grants superusers
• Collaborate with the Integra training team to ensure trainings are tailored and delivered to Program and Grants staff.
• Support Program and Grants teams as they test Integra system processes, collect feedback, and share with the Integra deployment team leads.
• Provide hyper support/operational support in response to requests from Program and Grants staff.
• Generate ideas and collect new requests for system enhancements relevant to Program and Grants staff and collaborate with Integra technical colleagues to review, implement, and test these enhancements.
• Contribute to project learning initiatives, representing the perspectives of Program and Grants staff.

Job Requirements :

• Experience managing programs and grants in an IRC field office as a Manager, Coordinator or Deputy Director
• Excellent verbal and written communication skills; training facilitation skills an advantage
• Experience working cross-functionally, especially with IT, Finance and Supply Chain teams
• Understanding of IRC finance, supply chain, and grant management processes
• Experience with IT systems; experience with Integra or other ERP systems, an advantage
• Experience of working in formal project management environment, an advantage
• Fluency in English; proficiency in French is required.