Responsibilities :

Strategy and analytics, budgeting, data and reporting :

• Execute policies, procedures and guidelines cascaded by the functional lead and ensure compliance with the same
• Comply with the set governance mechanisms, under supervision from the functional lead
• Evaluate the efficiency and effectiveness of AML, Fraud & Compliance strategies and propose and offer suggestions for improvements

Revenue assurance operations :

• Participate in business process changes that may affect the OpCo’s ability to identify, monitor or collect revenue (e.g., new system implementations/upgrades, new product roll-outs, etc.)
• Continuously work to understand and mitigate losses to ensure the highest levels of revenue recognition. Maintain in-depth understanding of industry trends relative to revenue assurance practices. Promote quality assurance for all processes impacting revenue.
• Partner with Marketing, Product teams, IT, and Operations to design, develop and implement best practices to minimize revenue leakage
• Perform regular reconciliation and analysis of revenue streams
• Monitor collection processes for accuracy
• Reconcile activity between network elements and billing
• Create queries and reports to support ongoing monitoring of initiatives as well as ad-hoc reports as required
• Develop and implement key recovery metrics
• Perform data manipulation and analysis using tools such as Business Objects, SQL and MS-Access
• Understand and aggregate revenue assurance activities across the business and ensure they are working effectively
• Analyze data/reports to identify opportunities and areas for improvement
• Create executive level reporting

Primary and secondary control management :

• Ensure improved and efficient control performance
• Monitor secondary controls
• Manage a view of control failures through monitoring of preventative control
• Manage primary & secondary control thresholds
• Review Primary & Secondary controls for efficiency & effectiveness
• Provide a view of Business Unit control coverage
• Mitigate control implementation
• Explore automated control coverage
• Assists the business units in the implementation of preventative fraud controls, providing sound governance and compliance processes, and tools to identify and manage risks.
• Awareness and acceptance of control framework by business units
• Delivers on KPIs into Business Units for control measures
• Continuously update control frameworks aligned to the evolving business environment
• Manage adequate internal controls and ensure effective functioning of these controls.

Education / Business Degree :

• A Degree in Finance or Accounting, management or related field
• Relevant post graduate qualification is an advantage.

Work experience :

• A minimum of 2 to 3 years’ total experience in Revenue Assurance or allied field is required
• Experience in Fintech, banking or Mobile Money is preferred
• Experience working in a global/multinational enterprise with a good understanding emerging markets is preferred.

Knowledge :

• Revenue Assurance
• Fraud Analytics
• Advanced analytics
• Management reporting
• Revenue leakage identification and mitigation
• Operational improvement
• Reconciliations
• Compliance reporting
• Incident management
• Qualitative and quantitative analysis
• Data Management
• Data engineering.

Skills :

• Analytical thinking
• Continuous improvement
• Data interpretation
• Delivery focused
• Presentation
• Relationship building.